Conditions d’utilisation

Last Updated: October 31, 2025

 These Terms of Service govern your use of our website at Nappiro.com and the purchase of products from our store.

1. Agreement to Terms

By accessing our website and placing an order, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Products and Pricing

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. Prices are listed in Canadian Dollars (CAD) and are subject to change without notice. We strive to display accurate pricing and product information, but errors may occur. If we discover an error in pricing, we will contact you for instructions or cancel your order.

3. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason. Payment must be received before orders are processed. We accept major credit cards and other payment methods as displayed at checkout.

4. Shipping and Delivery

We ship within Canada. Shipping times and costs vary based on your location and selected shipping method. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. For safety and hygiene reasons, certain baby products may not be eligible for return once opened.

6. Product Safety

All products meet Canadian safety standards. Please read all product labels, warnings, and instructions before use. Nappiro is not liable for misuse of products or failure to follow manufacturer instructions.

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Nappiro or our suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

10. Limitation of Liability

Nappiro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.

11. Indemnification

You agree to indemnify and hold Nappiro harmless from any claims, damages, or expenses arising from your use of our products or violation of these Terms of Service.

12. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us through our website or customer service channels.

15. Severability

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.